Privacy Policy

We collect the following information when you use IMVU.PRO:

Account Information

• Username — chosen during registration
• Email address — used for account login, billing, and communication
• Password — stored securely using bcrypt hashing (we never store or see your plain-text password)

Payment Information

• All payment processing is handled by Stripe. We do not store your credit card number, CVV, or full billing details on our servers.
• We store your Stripe customer ID and subscription ID to manage your membership.
• Billing address is collected by Stripe during checkout.

Usage Data

• IP address (for security and session management)
• Activity logs (login, logout, tool usage, API calls)
• Browser information and timestamps

We use the information we collect to:

• Provide and maintain the Service
• Process payments and manage your subscription
• Authenticate your identity and secure your account
• Detect and prevent abuse, fraud, and unauthorized access
• Improve the Service and develop new features
• Communicate important updates about your account or the Service

Your data is stored on secured servers. We implement industry-standard security measures to protect your personal information, including encrypted password storage, secure session management, protection against common web vulnerabilities, and encrypted data transmission.

While we take reasonable precautions to protect your data, no method of electronic storage or transmission is 100% secure.

We use the following third-party services:

• Stripe — payment processing. Stripe's privacy policy: stripe.com/privacy

We do not sell, trade, or rent your personal information to third parties.

We use essential cookies and server-side sessions to:

• Keep you logged in across pages
• Protect against cross-site request forgery (CSRF)
• Store temporary preferences during your visit

We do not use tracking cookies, advertising cookies, or third-party analytics.

• Account data is retained for as long as your account is active.
• Activity logs are retained for security and auditing purposes.
• Payment records are retained as required for financial and legal compliance.

If you wish to delete your account and associated data, please contact us.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Cancel your subscription at any time
• Export your data upon request

IMVU.PRO is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the methods listed on the website.